assets360 Application Modules

With our assets360 modular building blocks we have created the following Application Modules. In most cases these Application Modules can be used on their own to execute a business logic. They can also be combined with other Application, Infrastructure and Connector Modules.

Machine File

The Machine File provides an in-depth look into the machines and devices. With the Machine File module, it is possible to map your physical machine hierarchy to a digital representation. The Machine File can be connected to other modules to support and extend functionality such as condition monitoring, predictive maintenance and support.

The Machine File user interface can be customized as per customer needs

Module		Functionality	Benefit
Machine File	Machine Tree	Map your physical machine and devices to a digital representation Hierarchical structure displaying the asset and child assets in a tree or flat structure	Greater visibility into the assets Easy to visualize the machine park Central source of all asset-related information
	Device Details	View workstation, parent or child machine, device or asset information	Keep all asset information in one centralized location Maintain a centralized record of asset information such as manufacturer, customer, serial no etc.
	Service Logbook	Record, preserve and keep track of all changes to the asset Provides an audit trail for all changes made to the device.	Easily access asset changes for audits and work history
	Import & Export Tool*	Import and export of asset data from different sources with various file formats (csv, xml, xlsm, etc.) are supported.	Upload or download assets in one click
	Custom Fields	Create custom fields to track additional information	Customize your asset records based on the way you manage your machines

*requires some customization

Mobile Companion App

The Mobile Companion App module is an add-on to the Machine File module. It allows users to easily create and record assets with the help of a mobile phone.

Module		Functionality	Benefit
Mobile Companion App	Offline mode	Use with limited or no internet connection Mobile app data automatically syncs to the web app once you have internet	Record assets even without connectivity Prevent loss of information if connectivity is lost/unavailable
	QR and Bar code scanner	Scan QR codes and barcodes to quickly pull up information Scan assets to avoid manual entry of information	Conveniently and easily save asset information to the web app Avoid mistakes in manual entry
	Photo capture and upload	Capture and upload photos directly to assets and tickets Select photos from your photo gallery to upload	Easily attach any pictures of the asset

Document Management

With the Document Management module, the user benefits from machine documentation that centralizes information in a paperless format and allows the documents to be uploaded and searched. Relevant information can be found easily with documents accessible anywhere and anytime. With stored documents available easily, issues can be resolved more quickly.

*Integration with the Smart Document Finder (powered by Empolis Connector) can enhance the Document Management module through a powerful integrated search feature. See Smart Document Finder Application or the Empolis Connector for more details.

Module	Functionality	Benefit
Document Manager	Attach files such as manuals, videos, online trainings, CAD designs, software images, vendor, warranty, and BOM Link documents to assets	Keep all documentation in one centralized location The document is linked to the corresponding asset for easy access Digitize your manuals, document catalogues and move away from paper format

Smart Document Finder*

The Smart Document Finder allows documents associated with individual assets to be searched using keywords. The application enhances the Document Management application and requires Machine File, Document Management and Empolis Connector modules.**

Module	Functionality	Benefit
Smart Document Finder	Integrated search function allows the stored documents to be searched for particular keywords. The search results are highlighted and can be selected based on relevance.	Faults can be found quickly in the operating instructions and a solution sought The search result allows information in the stored documentation to be found extremely quickly and used as required

*Search feature integration is provided via third party platforms such as Empolis Service Express Cloud. Please visit our Connector Modules page for more information.

** We currently offer integration with Empolis Service Express Cloud via our Empolis Service Express Cloud Connector module. If you would like to integrate with any other third-party training service providers please contact us at sales@logicline.de.

Service Book (Ticket Management)

The Service Book module allows users to manage tickets and support requests more efficiently. The tickets are linked to assets and customers, providing the necessary asset information including documentation. Through the easy to use tool, the user can access a detailed description of the problem, view ticket status (open, currently in progress, finished), see the priority as well as assign the tickets to the relevant user or group*.

Through the Support Request feature, service calls can be requested by the customer and scheduled with a click of a button with the machine builder's service team.

The Service Book requires the Machine File module.

The Service Book can also be integrated with your CRM system such as Salesforce. Please contact us at sales@logicline.de to learn more.

Module		Functionality	Benefit
Service Book	Ticket Management	Obtain an overview and status of tickets (to do, in progress, done) Create and edit tickets Assign priorities (critical, severe, minor) Attach documents, images Sort and filter tickets	Keep all tickets in one centralized location attached to the asset and customer Easily access done tickets if required Plan your assignments based on ticket status and priority Easily access all relevant information needed by quickly jumping to the asset
Service Book	Support Request	Forward tickets to your supplier Schedule an onsite (or online) visit Use the Calendar to choose time and date	Easily schedule help from service experts with a click of a button Reduce time spent on phone and email providing information See status of requested support (scheduled, in progress, completed)

*assigning to users or groups requires the Item Assignment module.

Service Milestones

With the Service Milestone Module, service milestones can be set up for any equipment and with just a few clicks. Create to-do lists and set rules to trigger repetitive work orders automatically.

The Service Milestone module requires the Machine File module

Module	Functionality	Benefit
Service Milestones	Create Service Milestones (name, description, interval, interval amount and valid until) Assign a Service Milestone to a device or asset Create a 'To Do' list	Schedule service milestones for a particular device or asset View all upcoming or past service milestones on the maintenance schedule*

*requires the Maintenance Schedule module

Maintenance Schedule

With the Maintenance Schedule module, scheduled maintenance can be easily tracked in one place.

The Maintenance Schedule module requires the Machine File and Service Milestones modules.

Module	Functionality	Benefit
Maintenance Schedule	View scheduled maintenance tasks by devices/assets on a centralized calendar	View scheduled work in a centralized digital manner- move away from whiteboards View all upcoming work related to an asset

Live Data

The Live Data module provides the possibility to show live data of connected devices.

The Live Data module requires the Machine File and the Live Data Connector modules.

Module	Functionality	Benefit
Live Data	Retrieve live data from the device, gateway or device cloud (via the live data connector) View available device measurements in the Live Data tab	Enrich your Machine File with live data from the assets Use the live data to gain visibility into your machine performance Use the live data to create alerts, tickets, send notification, trigger condition-based maintenance and more*

*may require additional modules

Alerts

The Alert Module provide a way for the user to get notified when a certain event takes place (e.g temperature threshold is exceeded).

The Alerts Modules requires the Machine File, For alerts based on IoT data, Live Data Connector and the Live Data modules are also required.

Module	Functionality	Benefit
Alerts	View alerts when a certain event takes place	Know what and when requires attention The Alert Module can be used for use cases such as condition monitoring, predictive maintenance*

*may require additional modules

KPI App

The KPI app provides an overview of KPIs such as availability and the performance of the plants. Important information regarding planned and actual quantities, production targets, productivity, and operating time can be viewed and analyzed. Real-time data is collected from the assets and key metrics are presented in a dashboard. The app uses logicline assets360 infrastructure modules 'User Management', Edge Essential' and Mobile Framework for the front-end.

The KPI app can be customized depending on your needs and requirements.

Module

Functionality

Benefit

KPI App

Live machine information
Real-time data is collected from the assets and key metrics are presented in a dashboard.
KPIs are tracked and data accumulated over time (days, weeks, months, years)
Access to 2-3 KPIs such as:

machine availability
expected and actual output/production

Central IoT cloud as the backend to make the administration of the application as easy as possible
Necessary data stored in the cloud with aggregations and pre-calculations performed on the edge (if required)

Simple tool for plant management to track and monitor performance
Hybrid mobile app for flexible use by end customers
Simple and uncomplicated handling
Flexible and custom-fit architecture to implement individual customer requirements
Scalable system adaptable and expandable in the future

Spare Parts Shop

The Spare Parts Shop module can be connected to the Machine File module so that the customer can directly order spare parts within the digital twin. With this module, the ordering process of spare parts is optimized thereby reducing downtime and improving the service quality. All key spare and wear parts can be ordered conveniently and easily via the Internet at any time.

The Spare Parts Shop can also be connected to SAP and CPQ systems with our standard and custom connectors.

The Spare Parts Shop requires the Machine File module.

The Spare Parts Shop can be customized as per the requirements and needs of our customers.

Module		Functionality	Benefit
Spare Parts Shop	Catalogue Service*	The Catalogue Service provides product related information such as: product description product pictures price discount availability additional information (installation instructions, product factsheet, etc.) technical details about spare parts (category, description) The Catalogue Service can be enhanced from third-party sources such as SAP	Provide all information needed to purchase spare parts Connect seamlessly to your ERP or CPQ systems
	Shopping Cart	Add or remove products to shopping cart Choose quantity	Convenient ordering of spare parts
	Order history	See purchase history	See a history of all orders placed

*The information can vary depending on the data source.

App Store

The App Store allows machine builders/OEMs to provide various software applications (either own or third-party) to their customers that can be monetized.

Module	Functionality	Benefit
App Store	See all the available applications as well as coming soon application See details about the available and coming soon application (description, price, screenshots etc.) Activate the application (for internal teams and end-customers) Deactivate the application (for internal teams and end-customers) Notification request for coming soon applications	Create monetization opportunities from selling services Capture new sources of value creation

Analytics Hub

The Analytics Hub module leverages Big Data analytics functionalities within the assets360 ecosystem by bringing together your asset live data measurements with dedicated analytics services for interpreting and analyzing your data. The analytics results can then be visualized via dashboards so the user can get an easy insight on his asset data and the information behind this raw data.

The Analytics Hub module has dependencies with other modules such as Integration Layer, Data Lake and Live Data.

Module		Functionality	Benefit
Analytics Hub	MASH	Acts as a service registry for analytics services and stores endpoint and configuration information for them Configure the dependencies between asset, data types and analytics services: For example, Data D from Asset A is analyzed by Service S When data arrives that matches a stored configuration, the configured analytics service is invoked dynamically and the analytics result is handled accordingly	Single point of information to register all your analytics services Invoke analytics services on-the-fly as data arrives
	Model Builder	The Model builder creates an analytics model for future measurements to be compared against the categorized measurement The user can select the date range, time range, the label and the channel and then run the model	Easy to use- configuration options available on the user interface
	Analytics Service	Recording of rapidly changing measured values for e.g. current and speed Run calculations on raw data and provide result Label result (e.g. good or bad) to train the model Train model based on the labelled measurements Can leverage simple arithmetic calculations, as well as complex Machine Learning algorithms or artificial neural networks for analyzing the data	Easy traffic light view to quickly detect and collate anomalies Compare different time ranges to understand and detect changes in performance Detect anomalies based on categorization of performance.

Industrial Analytics

An out-of-the-box Industrial Analytics module is offered using Empolis Service Express Industrial Analytics. This smart solution allows you to accurately predict maintenance of machines, order the right parts in advance and save unnecessary costs thanks to intelligent data analysis.
With targeted data analysis, not only is wear and tear accurately predicted but also where the cause is located. This allows you to take targeted action before your machine fails. In addition to machine data, the entire process is intelligently evaluated to increase production performance. The findings of the analyses are also valuable for customer service- repair times and spare parts procurement can now be precisely planned.

For more information about the Empolis Service Express Industrial Analytics solution, please see our Solutions page.

The Industrial Analytics Network (IAN) is offered along with our Machine File, Service Book (ticket management) and Service Milestones modules.

Module	Functionality	Benefit
Industrial Analytics	Record and analyze the data and sensor flows from machines and systems in real-time Use time-series data, intelligent technologies (such as analytic bots) to calculate exactly when, for example, the wear and tear of a machine is so high that certain components have to be replaced. Use the technology of the bots to trigger alarms and create tickets Visualize data on a graphana dashboard	Provide on-demand and predictive maintenance of machines to prevent unplanned downtime and reduce costs for operators Identify where the root cause is located to initiate targeted action before downtime occurs Initiate maintenance at an early stage or order spare parts in good time Save maintenance costs

Remote Support*

Remote Support allows OEMs engineers to provide remote video assistance to end-customers. Tickets or description of the issues can be forwarded to the OEM and remote assistance can be scheduled easily through a click of a button. Picture, documents and time logged are attached to the ticket and made available after the call.

The Remote Supportrequires Machine File, Ticket Management and Oculavis Connector modules.**

Module	Functionality	Benefit
Remote Support	End-user can select a time and data to schedule remote support Confirmation is provided via email notification Call information (including pictures, time logged) is stored in the ticket	Connect to customers and solve problems remotely Reduce travelling cost and time Deliver expert knowledge globally Save all important documentation and call logs associated with a ticket

*Remote Support is provided via third party platforms such as Oculavis. Please visit our Connector Modules page for more information.

** We currently offer integration with Oculavis via our Oculavis Connector module. If you would like to integrate with any other third-party remote service provider please contact us at sales@logicline.de.

Virtual and Online Training*

A virtual or online training academy can help machine builders provide tools for operators to benefit from online training, For example, virtual training can mimic real-life shop-floor environments providing a close to real-life experience.

Training can be offered, scheduled and managed by machine builders using our (Virtual and online) Training module.

This module requires the TriCAT Connector module,**

Module	Functionality	Benefit
Virtual and Online Trainings	Access training assigned to user Storing of training results with a token (to record which user has completed the training)	Connection to a virtual training environment to mimic real-life shop-floor environments Machine builders can offer and manage training to their customers Administrative overview (e.g. which users completed the training, how many training per customer were utilized etc.)

*Virtual or online training is provided via third party platforms such as TriCAT. Please visit our Connector Modules page for more information.

** We currently offer integration with TriCAT via our TriCAT Connector module. If you would like to integrate with any other third-party training service providers please contact us at sales@logicline.de.

Chatbot

Maintaining complex assets requires access to large amounts of information, manuals, and guidebooks. Service technicians and engineers at the customer may require tools to guide them through diagnosis and problem-solving. The Chatbot guides users to solve problems faster through a decision tree. Based on the user's answers, the Chatbot can provide the most relevant information and guide the user to the correct document.*

Module	Functionality	Benefit
Chatbot	Decision tree to guide users through a series of questions towards the correct solution Database search to find the relevant articles, documents or manuals Documents highlighted and filtered according to relevance.	Service technicians can improve their efficiency and speed up servicing times Quick access to relevant information guided by an intelligent chatbot Minimize human intervention and save man-hours which can be utilized in more complex tasks Leverage the Chatbot to reduce support costs and volumes

*Creation of custom decision trees required.